FAQ - Kaleela
 

FAQ

Where can I download the app from?

The app is available on both Google Play and App store.

Where can I report a problem?

In case you encounter any difficulties, please send a message to info@kaleela.com or by accessing our website (the “Looking for support” section)

Who is Kaleela for?

Kaleela is addressed and designed for any non-native speaker that wishes to learn Arabic (Modern Standard Arabic and Dialects), regardless of their level (beginner or advanced)

How often do new updates to the service come out?

The service is regularly being updated from a technical and content standpoint.

Is it free or paid?

The app comes with 3 trial topics. The rest of the content is unlocked after choosing a type of subscription.

The subscription is time based, which means that after your subscription expires, the content will become locked again until your next subscription.

How much does it cost?

The app has 3 free topics. After which, you are requested to subscribe to one of the following:

1 month subscription: 17.99 USD

3 months subscription: 15.00 USD/month (total 45 USD)

1 year subscription: 10.83 USD/month (total 130 USD)

However, depending on the country/state you are residing, please take note that these prices might be subject to tax. Please make sure you are up to date with your country’s taxation system, as you might or might not have taxes applied.

What do you get in a Kaleela course?

The courses contain different topics that teach words and phrases beneficial in daily life, with grammar included. Each topic has exercises that require students to speak, write, read and listen

What makes Kaleela’s method unique?

Through its teaching method, Kaleela offers buildable knowledge which enables the student to become an independent speaker, without the help of a dictionary or notebook. Also, the Amiyah courses offer a profound insight over certain dialects that are not represented enough on the market.

Can I buy the individual levels?

All content is unlocked during the chosen subscription period.

Can I try the course before buying it?

The app provides 3 free topics as trial.

Can I pay in my local currency?

Subscription purchase can be made using local currency. However, payment will be subject of currency exchange. Furthermore, the price might be subject to tax depending on the country/state you are residing.

Even though not all regions are taxable, please make sure you are up to date with your country’s/state’s taxation system.

How do I buy the membership?

You can buy your subscription type directly from the website or app after finishing the trial topics.

How do I access my account?

Registering and access comes through the app only.

However, for security purposes, Kaleela allows one account per device. Furthermore, your account will be accessed only on the device you registered with.