Welcome to Kaleela!
These terms and conditions outline the rules and regulations for the use of Kaleela’s Website, located at https://kaleela.com.
Kaleela website and mobile application, including the Kaleela application (“Apps”) and related services (together with the Websites, the “Service”), are operated by Kaleela (“Kaleela,” “us,” or “we”). Access and use of the Service is subject to the following Terms and Conditions of Service (“Terms and Conditions”).
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Kaleela if you do not agree to take all of the terms and conditions stated on this page.
You can find more information about cookies and how to manage them at http://www.allaboutcookies.org.
The Service allows users to access and use of educational services, which includes learning or practicing Arabic through a variety of languages. Kaleela may, in its sole discretion and at any time, update, change, suspend, make improvements to or discontinue any aspect of the Service, temporarily or permanently.
You acknowledge and agree that all Intellectual Property Rights in the Service, the Site, any necessary software used in connection with the Service (“Software”), and all content (including text, videos, images or other materials) contained within the Site and the Service other than User Content (“Content”) belong to Kaleela. The term “Intellectual Property Rights” means copyright, trademarks, patents, service marks, trade names, rights in know-how, database rights, design rights and other intellectual property rights or equivalent forms of protection, of whatever nature arising anywhere in the world, whether registered or unregistered and including applications for the grant of such rights.
Subject to the terms of these Terms and Conditions, Kaleela grants you a non-transferable, non-exclusive license to download, install, and use one copy of the Kaleela App in object code form only on an interactive wireless device that you own or control. You may not derive or attempt to derive the source code of all or any portion of the App, permit any third party to derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or translate the App or any part thereof. Kaleela and its licensors own and shall retain all intellectual property rights and other rights in and to the Apps, and any changes, modifications, or corrections thereto. The following terms and conditions apply to you only if you are using the App from the Apple App Store or Google Play Store. You acknowledge and agree that these Terms and Conditions are solely between you and Kaleela. Your use of the App must comply with the App Store Terms of Service.
Unless otherwise stated, Kaleela and/or its licensors own the intellectual property rights for all material on Kaleela. All intellectual property rights are reserved. You may access this from Kaleela for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
All content available through the Service, including designs, text, graphics, images, information, software, audio and other files, and their selection and arrangement (the “Service Content”), are the proprietary property of Kaleela or its licensors.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Kaleela does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Kaleela, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Kaleela shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Kaleela reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Kaleela a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Kaleela.
Kaleela has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Kaleela shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Organizations may link to our home page, to publications or to other Website information so long as the link:
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that:
If you are one of the organizations listed above and are interested in linking to our website, you must inform us by sending an e-mail to Kaleela. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
No use of Kaleela’s logo or other artwork will be allowed for linking absent a trademark license agreement.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
The Service contains time-based subscriptions, with 3 trial topics. You have the option to place an order for a subscription plan for a defined period of time (price and duration can be found on kaleela.com). By placing an order, you agree to pay the stipulated fees for the relevant Paid Service(s) by credit card or any other form of payment accepted by Kaleela, along with the VAT (if applicable) and any other fees or amounts associated with such Paid Service(s) (including conversion fees in case payment is made in any other currency than USD). You acknowledge and agree that such fees may change from time to time. Any price changes will not affect existing subscriptions (so if you have signed up for a membership for a certain price, price changes won’t affect your existing subscription, and will only apply to any future subscription purchase).
In relation to Paid Services that are offered on a subscription basis, Kaleela offers different subscription periods so that you can choose the one that best meets your needs.
Where a subscription-based Paid Service renews automatically, your credit card will be charged automatically at the end of your current subscription period and your subscription will, unless you cancel it, be renewed for the same period of time. Subscriptions do not expire during the subscription period due to non-use of the subscribed Paid Service.
Kaleela may suspend or terminate your access to and/or use of any one or more Paid Services immediately and without liability if:
For any kind of glitch, crash or user-sided request, Kaleela reserves the right to ask for any proof or supporting documentation to back up such requests.
You can cancel your account and your use of the Service at any time by emailing us at firstname.lastname@example.org. After cancellation, you will no longer have access to your Profile and all information contained therein may be deleted by Kaleela. However, you acknowledge that some User content not included directly within your Profile, may remain after the cancellation of your Profile. Kaleela accepts no liability for such deletion of information or content.
You agree that Kaleela may terminate your account if Kaleela has reason to believe that you have breached or acted inconsistently with the Terms of Service. Following such a termination, Kaleela may remove and discard any of your User Content within the Service (including, but not limited to your Profile), and may also terminate any contracts, verbal or written or assumed, in conjunction with your deleted Profile.
Kaleela reserves the right in its sole discretion at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof). Notice of any such modification or discontinuance shall be announced through any of our available channels (social media, site or blog). You agree that Kaleela shall not be liable to you or to any third party for any modification or discontinuance of the Service unless otherwise agreed between Kaleela and such third party.
In the event that Kaleela suspends or terminates your use of the Service or these Terms and Conditions or you close your account voluntarily, you understand and agree that you will receive no refund or exchange of any kind, including for any unused virtual currency or other Virtual Item, any Content or data associated with your use of the Service, or for anything else.
All charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods. It is up to the discretion of the processor (Google Play or Apple) to successfully process the refund request.
If you’d like a refund, please be sure to cancel your subscription prior to your refund request.
Once canceled, you can follow the below steps to request a refund:
For Android devices:
1) On your computer, go to play.google.com/store/account
2) Click Order History.
3) Find the order you want to return.
4) Select Request a refund or Report a problem and choose the option that describes your situation.
5) Complete the form and note that you’d like a refund.
6) You will receive an email with the decision about your refund
For more information regarding Google Play refunds, please access the following link: https://support.google.com/googleplay/answer/2479637?hl=en
For iOS devices:
1) Go to reportaproblem.apple.com.
2) Sign in with your Apple ID and password.
3) Tap or click “I’d like to.”
4) Choose “Request a refund.”
5) Choose the reason why you want a refund, then choose Next.
6) Choose the item or items that you bought, then choose Submit.
For more information regarding App Store refunds, please access the following link: https://support.apple.com/en-jo/HT204084
Kaleela shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you.
These data processors help us bring you the Service. For example, we may share your information in order to detect where or how you encountered a bug when using our mobile application. In connection with these operations, our service providers will have access to personal data for a limited time. When we utilize service providers for processing any personal data, we implement contractual protections limiting the use of that personal data to the provision of services to Kaleela.
If the ownership of all or substantially all of the Kaleela business, or individual business units or assets owned by Kaleela that are related to the Service, were to change, your personal data will be transferred to the new owner. In any such transfer of information, your personal data would remain subject to this section.
Kaleela will share aggregate or anonymous data collected through the Service, including Activity Data, for purposes such as understanding or improving the service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service or the Site after any such changes have been made constitutes your acceptance of the new Terms of Service.
This agreement was originally written in English (US). To the extent any translated version of this agreement conflicts with the English version, the English version controls.